Return Policy
At Punkyouth, we are committed to providing you with high-quality products and excellent customer service. If you encounter any issues with your purchase, we offer a straightforward return and exchange policy.
90-Day Refund or Exchange Policy
If your item has any quality issues or was damaged during shipping, you can request a refund or exchange within 90 days from the date of receipt.
How to Request a Refund or Exchange:
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Contact Us: Reach out to our customer service team at service@punkyouth.com to initiate your request.
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Provide Details: Include your order number, a description of the issue, and any relevant photos to help us process your request quickly.
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Follow Instructions: Our team will provide you with further instructions on how to return or exchange your item.
Packaging Requirements:
Ensure that the product is returned in its original condition. Please use the original packaging or similar protective materials to avoid damage during transit.
Return Shipping Costs:
We are pleased to offer free return shipping for all items, regardless of the reason for return.
Return address:
Please contact service@punkyouth to get the return address. (Please do not return your products before getting confirmation via email from service@punkyouth)
Important Information:
- Refunds or exchanges will be processed once we receive the returned item.
- We will notify you via email once your refund or exchange has been issued.
- Please allow up to 7 business days for processing.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, don't hesitate to contact us at service@punkyouth.com.
Thank you for shopping with Punkyouth!