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Customer Survey

PUNKYOUTH YOUR VOICE. OUR NEXT CHAPTER.

Customer Survey

Thank you for being part of PunkYouth. We’re sorry that some recent orders took longer than expected to ship, and we’re working to improve our fulfillment process.

Your feedback will help us improve our products and shape future collections.

15% OFFComplete the required questions and submit to receive your unique thank-you code by email.No minimum spend · Valid for 30 days
Check your reward email for the exact expiry date.

Step 1 of 3Your experience

Your experience

Start with one item from your most recent order.

01Thinking about one item from your most recent PunkYouth purchase, how satisfied are you with its overall quality?

Choose one. Please use the same item when answering Question 2.

Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied I haven’t used it enough to judge I haven’t received it yet I bought it as a gift and can’t judge

Question 2 is skipped based on your answer. Continue to tell us what you would like next.

02Have you experienced any of the following with that item?

Select all that apply. Select “No issues so far” or “Prefer not to answer” on its own.

No issues so far Discomfort or skin irritation Finish or color wearing off Problems with the clasp or closure Loose or missing stones or parts Bending or breakage Fit or sizing problems Other, please specify Prefer not to answer

Please tell us more.

Your next piece

Tell us what you would love to see next.

03Which styles would you most like to see in our upcoming collections?

Choose up to two. Select “I am not sure” on its own.

Punk and industrial Gothic and dark romance Witchy and nature-inspired Celestial and mystical Clean and geometric Other, please specify I am not sure

Please tell us more.

04Which product categories would you most like to shop next?

Choose up to two. Select “I am not planning another jewelry purchase” on its own.

Earrings Necklaces Rings Piercing jewelry, such as septum rings and clickers Plugs and tunnels Bracelets I am not planning another jewelry purchase

05Which base materials would you prefer for your next jewelry purchase?

Choose up to two. Select “No preference” or “I am not sure” on its own.

Stainless steel 925 sterling silver Titanium Brass Other, please specify No preference I am not sure

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06What matters most when choosing your next piece?

Choose up to three.

Design Comfortable wear Base material A finish that lasts Secure closures and settings Price Easy care Other, please specify

Please tell us more.

Looking ahead

A few final thoughts to help shape what comes next.

For Question 7, the price is for one pair, before discounts, shipping and taxes. This is a research concept, not a product offer.

07Imagine a pair of small-to-medium everyday hoop earrings in 316L Surgical Stainless Steel, with a silver-tone finish and no stones. What price would feel reasonable?

Choose one.

Under US$20 US$20–29.99 US$30–39.99 US$40–49.99 US$50–69.99 US$70–89.99 US$90 or more I would not buy this type of product I am not sure without seeing the design

08Thinking about the PunkYouth pieces you’ve purchased, which occasions do you feel they’re best suited for?

Choose up to three. Select “I am not sure” on its own.

Everyday outings and casual activities Work or school Dates or dinners Nights out and parties Concerts and music festivals Themed events or cosplay Photoshoots or content creation Other, please specify I am not sure

Please tell us more.

09What is the main thing that would make you more likely to order again?

Choose one.

A design I love More options in my preferred category An upgrade to 316L surgical stainless steel Clearer material and product information More confidence in quality and durability A price that fits my budget A better shipping or delivery experience I am not planning another purchase right now Other, please specify

Please tell us more.

10If you could change one thing about our products, what would it be?

Optional written response.

Where should we send your thank-you code?

Enter the email address you used for your PunkYouth order.

We’ll use your email to connect your feedback with your order history and send the thank-you code you requested. Privacy policy

Question 10 is optional. Question 2 is skipped automatically where it does not apply.

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Thank you for sharing your experience with PunkYouth. Your feedback will help guide our future collections and product improvements.

Your unique 15% off thank-you code will arrive in a separate email. No minimum spend; valid for 30 days. Please check that email for the exact expiry date.

Already completed this survey? Please check your earlier reward email for your code.

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